Disclaimer & Warranty

Last updated: August 2, 2024

Lead Time:

  • Our products have a lead time of 4 to 12 weeks, depending on the product.

Payment Terms:

  • A 60% deposit is required to initiate orders.
  • The balance is due before delivery.

Privacy Policy: 

  • We respect your privacy and will not share your private information. Read about our Privacy Policy.

Warranty:

  • Installation Warranty: We provide a one-year warranty on installation.
  • Product Warranty: The product warranty is based on the manufacturer's or supplier's provided warranty.

Custom Fabric Treatments:

  • Warranted to be free from defects for their usable lifetime with the original purchaser.
  • Excludes damages from wear, sun damage, misuse, improper cleaning, unauthorized reinstallation, and chemical exposure.
  • Defects must be reported within 48 hours of installation.

Hard Window Treatments:

  • One-year warranty for installation-related issues.
  • Factory warranties apply beyond one year, including service and repairs.

Roller Shades Disclaimer:

  • Shades over 96 inches wide may show waves or wrinkles.
  • "Inside Mount" shades may have width reductions.
  • Blackout shades may not block all light.

Motorization and Automation Disclaimer:

  • Warranties for motorized components are limited to those provided by the original manufacturers (Somfy, Crestron, Norman, Horizons,Graber).

Electrical Wiring Disclaimer:

  • Pre-wiring guidelines are for professional electrical contractors.
  • We are not liable for guideline inaccuracies or installation errors by contractors.

Textiles and Draperies Disclaimer:

  • Fabric characteristics may cause variations.
  • Responsibility for adjusting draperies due to stretching or shrinkage falls to the purchaser.

Outdoor Products:

  • Warranties are provided by the original manufacturers (Progressive Screens, KE, Sunpro, Bambrella).

Specific Product Categories Disclaimer:

  • Furniture, Lighting, Tiles and Stones, Accessories for Home Decor, Wall Covering, Rugs, Yachting Furniture, Window Covering for Yachting, Mirrors, Windows and Doors, Kitchen Cabinets, Bathroom Vanities, Dexter Top, Hardware (Emtek, Amerock, Baldwin, Assa Abloy, Deltana, Yale, Bobrick, Hardware Resources): All products are subject to the warranties provided by their original manufacturers. Shades By Samar Jiha will facilitate the claim process but is not liable beyond the manufacturer's warranty.

Final Design/Application Disclaimer:

  • We are not responsible for dissatisfaction with the final appearance or fabric choices.

Installation Disclaimer:

  • Ensure valuables are removed from the work area prior to installation.
  • We are not liable for damage to items not removed from the installation area.

Delivery Dates Disclaimer:

  • Delivery dates are estimates and may change due to unforeseen circumstances.

Changes to Purchase Orders:

  • Modifications must be mutually agreed upon before production begins.
  • Customers are responsible for costs due to amendments after production has started.

Cancellation Policy:

  • Custom-made products are final and cannot be canceled or returned once production commences.

Payment Terms:

  • Orders require a 60% deposit, with the balance due before delivery or installation.
  • A 2.5% discount is applied if the full invoice is settled at the time of deposit.
  • Monthly finance charge of 1.5% on outstanding balances.

Lien Rights:

  • We retain the right to file a lien against property for unpaid balances as per Florida Statutes Chapter 713.

Legal Disclaimer:

  • In case of legal intervention for unpaid invoices, reasonable attorneys’ fees and court costs will be recovered.
  • All terms adhere to Florida State law, with jurisdiction in Miami-Dade or Broward County.

Schedule Cancellation Policy:

  • Appointments canceled less than 24 hours prior are subject to a $100 rebooking fee.

Storage Fees:

  • $100 monthly fee if delivery is not taken within 30 days after the product's arrival.

Competition Disclaimer:

  • Shades & Design Studio does not warrant its products or services against competition.
  • Any likeness or similarity to other products or services is purely coincidental.
  • Our focus remains on delivering unique and high-quality solutions tailored to our clients' needs.