SMS Terms and Conditions

Last updated: December 13, 2024

Consent for SMS Communications

By subscribing to our SMS communications, you provide explicit consent to receive messages from us. We want to assure you that your phone number and consent will never be shared with third parties or affiliates for marketing purposes. Your information will only be used to communicate directly with you for the services you have requested.

Types of Communication

Once you opt-in, you may receive SMS messages related to:

  • Order Updates: Notifications about order status, shipping, and delivery schedules.
  • Service Appointments: Reminders for scheduled consultations, installations, or maintenance services.
  • Follow-Up Messages: Requests for feedback or additional assistance after completing a project or service.
  • Promotions: Exclusive offers, discounts, or updates on new product arrivals for interior and exterior solutions.

Messaging Frequency

By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you're subscribed to (e.g., weekly, monthly, or as events or promotions arise). On average, you may receive between 5-10 messages per day, though this may vary depending on your requests.

Potential Fees

Standard messaging and data rates may apply based on your mobile carrier and plan. You are responsible for any charges incurred by receiving messages from us.

Opt-In Method

To join our SMS communications, you must provide explicit consent by:

  • Ticking the consent box on the contact form through our website.
  • Submitting your phone number and agreeing to these terms.

Opt-Out Method

You can opt out of Shades & Design Studio's SMS messages at any time by replying with STOP. Once you opt out, you will no longer receive SMS messages unless you explicitly opt back in.

Assistance

For help or further assistance, you can reply HELP to any of our messages, or you can contact us at:

Privacy Policy

For more details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

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By subscribing to our SMS messaging service, you acknowledge and agree to these terms and conditions. Message and data rates may apply.